Privacy Policy

McCrickard Consultants ("we," "our," "us") is committed to protecting the privacy of our clients and website visitors ("you," "your"). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [www.mccrickard.com.au] (the "Site"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

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Information We Collect

We may collect personal information from you in a variety of ways, including:

• Personal Data: While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

  • Name

  • Email address

  • Phone number

  • Company name

  • Job title

• Usage Data: We may also collect information on how the Site is accessed and used. This Usage Data may include information such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

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How We Use Your Information

We use the information we collect in the following ways:

• To provide and maintain our Site

• To notify you about changes to our Site or services

• To allow you to participate in interactive features of our Site when you choose to do so

• To provide customer support

• To gather analysis or valuable information so that we can improve our Site

• To monitor the usage of our Site

• To detect, prevent, and address technical issues

• To fulfil any other purpose for which you provide it

• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us

• To provide you with notices about your account/subscription, including expiration and renewal notices, email instructions, etc.

• To send you promotional and marketing materials, where permitted by law

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Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

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Disclosure of Your Information

We may disclose personal information that we collect, or you provide:

• To our subsidiaries and affiliates

• To contractors, service providers, and other third parties we use to support our business

• To fulfil the purpose for which you provide it

• For any other purpose disclosed by us when you provide the information

• With your consent

• To comply with any court order, law, or legal process, including responding to any government or regulatory request

• To enforce our agreements, including for billing and collection purposes

• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of McCrickard Consultants, our clients, or others

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Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

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Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

McCrickard Consultants will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.

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In order to protect your Personal Information we may require identification from you before releasing the requested information.

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Maintaining the Quality of your Personal Information

It is an important to us that your Personal Information is up to date. We  will  take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

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Policy Updates

This Policy may change from time to time and is available on our website.

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Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy please contact us at:

info@mccrickard.com.au

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